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Our Terms, Your Rights, and How We Operate

bajisolt operates under a clear set of legal terms that govern how your account, deposits via bKash, Nagad, or Rocket, and all activity on the platform are handled.

Account TermsPrivacy and DataEligible RegionsWallet PolicyContact Rights

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LEGAL CONTACT PATHS

How to Reach Us About Policy Questions

If you have a question about how our terms apply to your account, a transaction via bKash or Nagad, or a data request, the fastest path is live chat — available through your account dashboard on both mobile and desktop. For formal written queries, use the email address in your account settings. Our team reviews policy-related cases during Bangladesh business hours and will respond with the specific account or transaction detail your query references.

Live Chat Open your account dashboard — the chat icon sits at the bottom right on both Android and iOS. Use this for account-specific policy questions and wallet transaction disputes.

Email Support For formal requests — data access, account closure, written policy clarifications — use the support email listed under Settings in your account. Include your registered mobile number.

Account Dashboard Your dashboard holds links to the current terms document, privacy notice, and transaction history. Log in from any browser or the mobile app to access all three.

HOW WE HANDLE YOUR DATA

Data Handling, Security, and Your Account Rights

We hold account data — registration details, game activity, and payment references from bKash, Nagad, and Rocket — for as long as your account is active and for a retention period after closure, as set out in the full privacy notice. Players in Dhaka and elsewhere in Bangladesh can request a copy of their data through the email path in the support section above. We do not sell personal data to third parties. SSL encryption covers all account sessions, and two-factor verification via your registered mobile number is available and recommended for added security.

Data Retention

Account records, payment references, and game logs are retained for the period stated in our privacy notice. After account closure, data is held only as long as required by our policy.

SSL and Session Security

Every session on bajisolt runs over SSL. Your login, wallet transactions, and account changes are encrypted end-to-end. Enable two-factor authentication in account settings for additional protection.

Your Access Rights

You can request a copy of the personal data we hold, ask for corrections, or request account closure by contacting support via the email path. We aim to respond within the period stated in our privacy notice.

No Third-Party Data Sales

We do not sell, rent, or trade your personal data. Payment data passed through bKash, Nagad, or Rocket is handled under those providers' own privacy terms alongside ours.

What Our Legal Terms Actually Cover

bajisolt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every account on bajisolt, including how you register, how funds move through your bKash, Nagad, or Rocket wallet, and how disputes are handled. We do not operate as a legal authority — we set the rules for using this platform, and those

1
rules sit alongside whatever obligations local law in Bangladesh places on you. If local law in your area restricts access to online gaming platforms, that takes precedence and you should not proceed. We do not determine local legal eligibility for you; that is your responsibility to
2
confirm. Transactions routed through bKash, Nagad, or Rocket are processed under the payment rails those providers operate — our terms cover what happens on our side of the transaction, not the wallet provider's own terms. Account activity, game records, and payment logs are retained as described
3
in our data section. Any change to these terms is communicated through the contact path shown in your account settings, and continued use after a change is communicated constitutes acceptance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms and Policy

These are the questions we see most often about how our legal terms work in practice — covering account rights, data, payments, and eligibility.

Yes. Your local legal obligations in Bangladesh apply alongside our platform terms. If local law restricts access to online gaming, that takes precedence. Confirm your eligibility before registering.

Email our support team using the address in your account settings. Include your registered mobile number. We will confirm receipt and respond within the period set out in our privacy notice.

We hold the transaction reference and amount on our side. Your wallet provider — bKash, Nagad, or Rocket — holds the mobile-money record under their own terms. Both records exist independently.

Yes. Submit a closure request through the email support path. We will close the account and handle data deletion or retention according to our privacy notice and any applicable retention obligations.

Start with live chat for faster resolution, then escalate via email if needed. Formal disputes follow the process described in the full terms document linked inside your account dashboard.

We update terms when needed and notify you through your registered contact. Continued use of your account after a notified change constitutes acceptance of the updated terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoAbout Us InfoCrash Energy

Our Terms, Your Rights, and How We Operate

How to Reach Us About Policy Questions

Data Handling, Security, and Your Account Rights

Common Questions About Our Terms and Policy

01 Do Bangladesh laws apply to my account on bajisolt?

02 How do I request a copy of the data bajisolt holds on me?

03 What happens to my bKash or Nagad transaction data?

04 Can I ask bajisolt to delete my account and data?

05 Who do I contact if I disagree with how a policy has been applied?

06 Does bajisolt change its terms, and how will I know?

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